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Medical Professional Volunteer Frequently Asked Questions

Why volunteer?
Volunteering at a Missions of Mercy project provides a sense of commitment and service with ourselves, our communities and our state. It is a soul satisfying experience because it comes from the goodness of your own heart, with no expectation of receiving anything in return. Your service at an NCMOM event also highlights the continued problem of access to care to the citizens, legislature and leaders of North Carolina.

I have a medical background, can I still help?
Absolutely! There are many areas we could use your help.

Volunteers for this opportunity must be a physician, nurse or mid-level provider (MD, DO, NP, PA, RN or LPN) with a current license. Volunteers can also be EMTs or medical assistants. Students of nursing or medical assisting programs my volunteer if accompanied by an instructor. Participants should have received the hepatitis B vaccination series.

  1. Medical Screening (Health History and Blood Pressure): Must be medically qualified to take patient’s health history and blood pressure reading. Must be medically qualified to assist and monitor patients in the recovery area as needed. Time required: Thursday 5-10Pm, both shifts on Friday and Saturday through 2PM.
  2. Shift Leader: Serve as a team leader, supervising/coordinating team members and activities with the medical screening area for which you will be trained to do. Time required: All shifts on Thursday, Friday and Saturday. Please arrive at least 1 hour prior to your shift to allow time for training prior to the arrival of your team members.
  3. Sterilization: Assist with cleaning and packaging of instruments utilized for patient care. Must have prior clinical experience in working in instrument processing. Time required: All shifts on Thursday, Friday and Saturday.
  4. Pharmacy: Must be qualified to assist in the pharmacy. Time required: All shifts on Friday and Saturday.

If you have a medical background but prefer to participate in another area, the following jobs are available.

  1. Triage Scribes: Record examination comments and instructions as directed by the Triage Dentists. Assist and perform small errands as directed. One scribe per Triage Dentist is needed. Time required: Thursday 5-10PM, and both shifts on Friday, and Saturday through 2PM.
  2. Spanish-English Translators Serve as translators to assist communication between patients and clinic personnel. Must be able to stand and walk for extended periods of time. Time required: Thursday 5-10PM, and both shifts on Friday and Saturday.
  3. Supplies: Distribute supplies needed to provide patient care.
  4. Volunteer Registration: Maintain volunteer sign-in sheets for all professional and community volunteers. Separate sign-in sheets are maintained for each job type. Distribute and collect colored vests for various job types. Time required: Thursday 5-10PM, and both shifts on Friday and Saturday. Please arrive at least 1 hour early to your shift, so you are ready when the first volunteers arrive to sign-in.

What if I would like work performing non-clinical tasks?
There are many opportunities to volunteer. You might find the following to be of interest and these jobs can be signed up for under Community Volunteer.

  1. Unload Trucks and Set Up Clinic: Help unload MOM supply trucks at site and set up clinic areas with portable dental equipment as directed by MOM personnel. Set up tables and chairs, lay out electric cords and air compressor hoses, put up signs. Must be able to carry heavy boxes and help move equipment around the site. Time required: Thursday 10AM- 5PM.
  2. Patient Information and Orientation: Meet patients as they enter CCC Exhibit Hall B. Place white consecutively numbered wrist bands on the patient’s right arm. Orient patients on the flow process and maintain the information desk. Time required: Thursday 5-10PM, both shifts on Friday, and Saturday through 2 PM.
  3. Patient Registration: Assist patients in filling out the registration forms completely. Knowledge of Spanish would be helpful, but translators will be available if needed. Time required: Thursday 5-10 PM, both shifts on Friday and Saturday through 2 PM.
  4. Spanish – English Translators: Serve as translators to assist communication between patients and clinic personnel. Must be able to stand and walk for extended periods of time. Time required: Thursday 5-10PM, and both shifts on Friday and Saturday.
  5. Volunteer Registration: Maintain volunteer sign-in sheets for all professional and community volunteers. Separate sign-in sheets are maintained for each job type. Distribute and collect colored vests for various job types. Time required: Thursday 5-10PM, and both shifts on Friday and Saturday. Please arrive at least 1 hour early to your shift, so you are ready when the first volunteers arrive to sign-in.
  6. Triage Scribes: Record examination comments and instructions as directed by the Triage Dentists. Assist and perform small errands as directed. One scribe per Triage Dentist is needed. Time required: Thursday 5-10PM, and both shifts on Friday, and Saturday through 2PM.
  7. Patient Escorts: Escort patients form x-ray to triage area, and then from triage to designated treatment waiting area. Escort patients from treatment waiting area to specific dentist or hygienist in the treatment area. After treatment is completed, escort patient to check out and then the exit. Must be able to stand and walk for extended periods of time. Time required: All shifts on Thursday, Friday and Saturday.
  8. Shift Leaders: Serve as team leader by supervising/coordinating team members within specific work areas for which you will be trained. Time required: All shifts on Thursday, Friday and Saturday. Please arrive at least 1 hour early to your shift, so you can be oriented to your position before your team members arrive.
  9. Patient Checkout: Collect registration forms form patients who have completed their treatment. Provide gauze packets and instructions to those patients that have had extractions. Make sure that treatment provided is accurately documented on the patient’s registration form. Assist patients in locating their family/friends that have accompanied them. Return completed registration forms to data entry area. Time required: All Shifts on Friday and Saturday.
  10. Data Entry: Computerize the statistics from the entire clinic with regard to patient numbers, procedures performed and volunteer participation. Time Required: All shifts on Friday and Saturday.

What supplies do I need to bring?
Stethoscope if involved in medical screening.

Will snacks or lunch be provided?
Yes, a hospitality room will be set up for your use on Friday and Saturday. Snacks and water will be available on Thursday.

How long are the shifts?
The shifts are approximately 6.5 hours long.

Two exceptions to the 6.5 hour shifts are:
1) Thursday 5-10PM
2) The Thursday unloading/set up shift and the Sunday breakdown/loading shift.

What should I wear?
Scrubs, jeans, tee shirts, knit shirts, casual closed-toe shoes are required.